Am I covered if either I, or my travelling companion are denied boarding by the Transport Operator (e.g. Airline) as a result of a positive test or temperature reading?

Yes, cover is provided if you or your travel companion are denied boarding following either a COVID-19 diagnosis with an NHS or other government official test or receiving a temperature test reading or other medical test which falls outside of the transport provider’s terms of travel.

Am I covered if I (or my travelling companion or people we are due to stay with) test positive for Coronavirus (COVID-19) Within 14 Days Of My Holiday?

Yes, Your policy will cover you subject to the terms and conditions, if you need to cancel your trip because:

• You or a close relative are diagnosed with or have contracted COVID-19,

• You are required to self-isolate, subject to a positive test result/confirmation from a GP and if someone you were due to travel with or stay with on your trip needs to self-isolate.

Am I Covered For Medical Costs If I Fall Ill With Coronavirus (COVID-19) Whilst I Am Abroad?

Yes. This would be covered under medical expenses section of the policy. If medically necessary we will also arrange for you to be brought back home.

Providing you aren’t travelling against the advice of Foreign, Commonwealth & Development Office (FCDO) or another regulatory authority.

Am I Covered For Any Additional Costs Following The Diagnosis Of Coronavirus COVID-19 Whilst Abroad?

Yes you are covered, If you contract coronavirus whilst on your trip, we will pay up (to the amount shown in the summary of cover) for costs incurred outside your home country that have been authorised by the emergency assistance company.

Am I Covered If I Fall Ill With COVID-19 Whilst Abroad And As A Result Need To Extend My Stay?

Yes, if you develop COVID-19 whilst abroad your policy will cover you for emergency medical treatment, repatriation and other expenses and additional transport and accommodation if you are unable to return home as planned.

Am I Still Covered If The FCDO Advice Changes Whilst I Am Abroad?

Yes. Providing you aren’t travelling against the advice of Foreign, Commonwealth & Development Office (FCDO) or another regulatory authority then you are covered subject to the terms and conditions.

Am I Covered If My Trip Is Going Ahead As Planned But I No Longer Wish To Travel?

No. We understand how this can make your trip less enjoyable and means you may incur additional costs, but unfortunately, this wouldn’t be covered – as it’s still your choice whether to go or not.

Am I Covered If The Foreign, Commonwealth And Development Office (FCDO) Or World Health Organisation (WHO) Or Local Regulator Advise Against All But Essential Travel?

No, you are not covered,if you are unable to travel because the government/or another regulatory authority have imposed restrictions, including national lockdown or regional quarantine. If the FCDO or another regulatory body advise they evacuate the area/country you must comply.

Am I Covered If The Area I Am Staying Is Placed Into Lockdown By The Local Government And I Cannot Return Home When I Am Due To Come Back?

No, if this happens, please contact NUCO directly who will be able to advise further.