If there is an option for you to select NUCO transfers on your package the transfer departure times and the airport will be stated at the time of booking, these can be found on the transport section of your booking. 

If you require these times again and cannot find them on your booking, please send us a message through the chat feature and our customer service team will be able to advise.

The times we will advise on are:

Outbound Transfer – The time the transfer is due to depart the airport along with the time we advise that your flight lands by to ensure you have enough time to get through immigration and collect your luggage. This is normally between 1 - 2 hours of landing, depending on how busy we anticipate the airport to be.

Inbound Transfer -The time the transfer is departing resort and due to arrive at the airport and again the time we would advise to book a flight from to ensure you are at the airport for the standard two hours before your departure. We advise passengers to allow 2 hours from arrival at the airport before their flight takes off to allow them to check-in and clear security.

It is better to be early for a flight / transfer, rather than late!

Please note that these times may be longer due to extra measures at immigration/ passport control due to Brexit and any COVID-19 checks that may be in place.

Please note that in relation to transfers and COVID-19:

  • It will unlikely be possible to maintain social distancing on board an organised transfer.

  • Our transfer package prices are based on vehicles being run at (or very close to) full capacity.

  • In some cases, you may be allocated onto a transfer operated by one of our partners. This being the case it is likely you have to share the vehicle with members of the general public.

  • In some cases, on our operated transfers, you may well be required to share the vehicle with passengers from other groups.

  • Passengers should assume that all the seats on the vehicle will be filled and that they will need to sit next to someone for the duration of the journey.

  • Depending on government advice at the time of departure, passengers may be required to wear a mask for the duration of the journey.

  • Any passengers with a physical or mental health condition, or disability which makes wearing a mask an increased risk will be exempt.

  • We will ask passengers to comply with any additional requirements as directed by the UK or local government(s) with regards the spread of Coronavirus

  • A failure to meet or comply with any requirements set by us or UK or local government(s) may mean you cannot board a coach transfer or transit to your destination. It is your responsibility to ensure you can comply with any such requirements and we shall have no liability to you and no refunds will be given if you are unable to do so prior to or after departure.

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