The NUCO Travel insurance policies are taken out with a third-party provider called Endsleigh Insurance.
There are two areas within Endsleigh that you may need to contact. If you need to start a claim you would contact Endsleigh directly on the below:
Complete a claim online here.
Phone: 01242 271 301 or 01202 038 946
The other part of Endsleigh is their emergency assistance company called CEGA. In the event of a medical emergency, contact the 24 hour Emergency Assistance Service, CEGA, on telephone number: +44 (0)1243 621058
In the event of a serious illness or accident which may lead to in-patient hospital treatment please ensure you or someone acting on your behalf contact the Emergency Assistance Service as soon as possible. The service operates 24 hours a day, 365 days a year for advice, assistance, making arrangements for hospital admission, repatriation and authorisation of medical expenses.
Please also see further helpful information regarding making a claim here.
CEGA contact details:
+44 1243 621 058