This year we are offering passengers the choice of three insurance policies, Bronze Plus, Silver Plus and Gold Plus. Alongside this, there is the option to select any of these policies with an excess waiver. The price for you to purchase the insurance, also known as the insurance premium, is:

Bronze Plus - £35.00

Bronze Plus with excess waiver - £43.75

Silver Plus - £40.95

Silver Plus with excess waiver - £51.19

Gold Plus - £46.20

Gold Plus with excess waiver - £57.74

What is an excess waiver?

Insurance excess is the amount you have to pay towards the overall cost of an insurance claim and the insurer will then contribute the rest – up to the limit of the cover. By purchasing a policy with an excess waiver, this means you waive paying the excess amount towards a claim.

For your reference, detailed below is the maximum excess you would have to pay for these particular policies should you not have the excess waiver.

Bronze : £175.00

Silver : £150.00

Gold : £100.00

We have provided a working example below but it is important to note that for a cancellation claim, the insurance premium amount will not be refunded along with the claim refund amount.

The below example is for a cancellation claim.

You have paid £750.00 for your NUCO booking and have to cancel for a reason covered by the insurance. You have Bronze Plus cover at a premium of £35.00

The maximum you could claim for cancellation with Bronze Plus cover is £1,000.00 - this is detailed on the table of benefits on the insurance documentation and can also be seen here.

Your booking total came to £750.00

The excess to pay (as detailed above) £175.00

The insurance premium you paid £35.00

Workings:

750.00 - 175.00 = 575.00

575.00 - 35.00 = 540.00

Amount passenger receives back £540.00

However…if you have selected Bronze Plus with excess waiver at £43.75 you would not have to pay the excess.

The maximum you could claim for cancellation with Bronze Plus cover is £1,000.00 - this is detailed on the table of benefits on the insurance documentation and can also be seen here.

Your booking total came to £750.00

You have purchased the excess waiver so there is no excess to pay

The insurance premium you paid £43.75

Total you would receive back:

750.00 - 43.75 = 706.25

Amount passenger receives back £706.25

You can find the insurance policies and further information here.