In the event of you having to make a claim, the policy excess will be deducted from the amount you receive back from the insurers.


You have £500 worth of medical costs
The excess on this part of the policy is £150

In this case, the max you would get back from the insurers is £500-£150 = £350

If you select the excess waiver option then you will be able to claim the full amount back, so in the example above you would get £500.

The quickest way to view the excess amounts on each area of our policies is by looking at the applicable statement of insurance document, which can be found here.

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