We understand things can change after booking and you may not be able to attend the PropSki event. In this instance, if you were to cancel your booking prior to the payment deadline of the 13th of November 2021, the cancellation fee would be the deposit paid, £150 per person. After this date, the cancellation fee would be 100% of your holiday cost.

Alternatively, instead of cancelling, you could transfer your booking to a friend or colleague, we call this a name change.

To process a name change please email info@nucotravel.com with the details of who you would like to transfer your booking over to and our team will be happy to process this for you. The new owner of the booking would, in turn, need to agree to the conditions required by the PropSki booking conditions.

  • There is no fee for name changes processed more than 42 days prior to your departure.

  • Name changes processed within 42 days of your departure, from the 4th December 2021, there will be a £50 admin fee.

  • Name changes can be processed up to 7 days prior to your departure

If you are unable to find a replacement but need to cancel, cancellation charges will apply. Otherwise, no refunds will be given for passengers not travelling or for unused services.

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