We understand things can change after booking and you may not be able to attend the armada week. In this instance, if you were to cancel your booking prior to your payment deadline the cancellation fee would be the deposit paid, £50 per person. After this date, the cancellation fee would be:

More than 56 days – Deposit paid

More than 28 days – 60% of holiday cost

More than 14 days – 80% of holiday cost

14 days or less – 100% of holiday cost

Alternatively, instead of cancelling, you could transfer your booking to a friend, we call this a name change.

To process a name change please email info@nucotravel.com with the details of who you would like to transfer your booking over to and our team will be happy to process this for you. The new owner of the booking would, in turn, need to agree to the armada booking terms and conditions which can be found here.

  • There is no fee for name changes processed more than 56 days prior to your departure.
  • Name changes processed within 56 days of your departure there will be a £50 admin fee.
  • Name changes can be processed up to 7 days prior to your departure

If you are unable to find a replacement but need to cancel, cancellation charges will apply. Otherwise, no refunds will be given for passengers not travelling or for unused services.

Did this answer your question?