Your NUCO booking

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Cancelling your booking before your payment deadline?

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Updated this week

Own transport

I'm making my own way to resort, what shall I do when I arrive and where can I collect my accommodation key and lift pass?

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Updated over a week ago

NUCO Loyalty discount

What is the loyalty discount and how do I get it?

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Updated over a week ago

Payment deadline

When is my final payment due by?

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Updated over a week ago

Lessons and workshops

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Updated over a week ago

Equipment hire

Should I hire this through NUCO? Which hire shops do you use and what level should I hire?

Written by NUCO Travel
Updated over a week ago

What is a damage deposit?

Do I have to pay a damage deposit, what is this for and do I get this back?

Written by NUCO Travel
Updated over a week ago

Booking option waiting list

I'm on a waiting list for a booking option, what are the chances I'll be upgraded?

Written by NUCO Travel
Updated over a week ago

Waiting list for a trip.

I'm on a waiting list, what does this mean and what is the likelihood I'll get a place on the trip?

Written by NUCO Travel
Updated over a week ago

Can I change my coach pick up and drop off location?

Coach pick up and drop off.

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Updated over a week ago

I'm having issues making a payment online.

Having issues making a payment online? Not sure how or where to make payment? Go to manage booking.

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Updated over a week ago

I'm not able to pay my full balance by the payment deadline. Is there anything NUCO can do?

What happens if you are not able to pay your balance by the payment deadline?

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Updated over a week ago

I have selected NUCO transfers, what time should I book my flight for?

I have selected NUCO transfers, what time should I book my flight for?

Written by NUCO Travel
Updated over a week ago

Can I book a NUCO transfer if I have selected own transport?

I'm booking my own flights and have selected own transport, can I book onto a NUCO transfer?

Written by NUCO Travel
Updated over a week ago

Lift pass

Should I upgrade my lift pass now or in resort? What should I do if I lose my lift pass?

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Updated over a week ago

Can I change my room allocation?

Can I change my room allocation?

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Updated over a week ago

Rooming Allocations

How to allocate in to a room with friends

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Updated over a week ago

How do room allocations work?

How do room allocations work?

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Updated over a week ago

Accommodation facilities

When will my accommodation be available and what facilities will there be?

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Updated over a week ago

When will I receive my flight details?

When will I receive my flight details?

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Updated over a week ago

Is baggage included with my flights?

Is baggage included with my flights?

Written by NUCO Travel
Updated over a week ago

I haven't received my booking confirmation.

I haven't received my booking confirmation.

Written by NUCO Travel
Updated over a week ago

Clothing rental

What is included in the clothing rental and how can I add this to my booking? Where and when will I receive this?

Written by NUCO Travel
Updated over a week ago

I have already paid for my clothing rental, why am I being asked for a card authorisation?

I have already paid for my clothing rental, why am I being asked for a card authorisation?

Written by NUCO Travel
Updated over a week ago

How to claim your refund and/or any money due to you back?

Overpaid on your booking, received a discount or have a damage deposit to claim back? How to claim this.

Written by NUCO Travel
Updated over a week ago

I haven't received my eTicket.

I haven't received my eTicket

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Updated over a week ago

Make a payment

How to make a payment on your booking

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Updated over a week ago

Name Change

I can't go on my trip anymore, can someone take my place?

Written by NUCO Travel
Updated over a week ago

Cancelling a booking

How to cancel your holiday and what the cancellation fees are

Written by NUCO Travel
Updated over a week ago

Damage deposit charge

Your damage deposit has been returned but believe to have an unjust charge. How to contest this charge.

Written by NUCO Travel
Updated over a week ago

Claiming a damage deposit refund

How to claim your damage deposit back.

Written by NUCO Travel
Updated over a week ago

Changing a booking option.

Changing a booking options after you have confirmed a booking

Written by NUCO Travel
Updated over a week ago