# NUCO Travel Help Centre

> Advice and answers from the NUCO Travel team

## Booking info

- [Do you offer discounts for students?](http://faqs.nucotravel.com/en/articles/9892012-do-you-offer-discounts-for-students.md): Wondering if we offer student discount - look no further!
- [Booking season 2026-27](http://faqs.nucotravel.com/en/articles/5123634-booking-season-2026-27.md): Can I book now? How do I book?
- [I haven't received my booking confirmation.](http://faqs.nucotravel.com/en/articles/6216398-i-haven-t-received-my-booking-confirmation.md)
- [What is included in the deals?](http://faqs.nucotravel.com/en/articles/5543198-what-is-included-in-the-deals.md)
- [Are there any other costs that are not included in my booking?](http://faqs.nucotravel.com/en/articles/5543222-are-there-any-other-costs-that-are-not-included-in-my-booking.md)
- [What does the price include?](http://faqs.nucotravel.com/en/articles/8069592-what-does-the-price-include.md)

## Booking options

- [What does 'Request to Book' mean?](http://faqs.nucotravel.com/en/articles/5123692-what-does-request-to-book-mean.md): Booking accommodation but the apartment you want says request to book?
- [Is there an under occupancy supplement?](http://faqs.nucotravel.com/en/articles/8069702-is-there-an-under-occupancy-supplement.md)
- [Accommodation Keys](http://faqs.nucotravel.com/en/articles/6209779-accommodation-keys.md): How many keys will be provided per apartment and what happens if a key is lost?
- [Can I book flights with NUCO?](http://faqs.nucotravel.com/en/articles/8069794-can-i-book-flights-with-nuco.md): Yes, yes you can! New for season 2023/24...Flight bookings are back!
- [Are my flights ATOL protected?](http://faqs.nucotravel.com/en/articles/8069964-are-my-flights-atol-protected.md)
- [How do I add baggage to my flight booking?](http://faqs.nucotravel.com/en/articles/8205308-how-do-i-add-baggage-to-my-flight-booking.md)
- [Transfer Time Adjustments](http://faqs.nucotravel.com/en/articles/13763660-transfer-time-adjustments.md)
- [Will there be a NUCO Travel representative on our transfer or in resort?](http://faqs.nucotravel.com/en/articles/2391810-will-there-be-a-nuco-travel-representative-on-our-transfer-or-in-resort.md): Will there be a rep on our transfer or in resort?
- [Arriving in resort](http://faqs.nucotravel.com/en/articles/6216273-arriving-in-resort.md): I'm making my own way to resort, what shall I do when I arrive and where can I collect my accommodation key and lift pass?
- [Driving to resort](http://faqs.nucotravel.com/en/articles/5123704-driving-to-resort.md): Can I drive to resort? How long will this take?
- [Lift pass](http://faqs.nucotravel.com/en/articles/6216442-lift-pass.md): Should I upgrade my lift pass now or in resort? What should I do if I lose my lift pass?
- [Equipment hire](http://faqs.nucotravel.com/en/articles/6216419-equipment-hire.md): Should I hire this through NUCO? Which hire shops do you use and what level should I hire?

## Insurance

- [EHIC European Health Insurance and GHIC Global Health Insurance](http://faqs.nucotravel.com/en/articles/6401523-ehic-european-health-insurance-and-ghic-global-health-insurance.md): Is a EHIC \(European Health Insurance Card\) still valid?

## FAQ's

- [How do I contact NUCO?](http://faqs.nucotravel.com/en/articles/6216414-how-do-i-contact-nuco.md)
- [Student bookings](http://faqs.nucotravel.com/en/articles/9645707-student-bookings.md)
- [Balance payment](http://faqs.nucotravel.com/en/articles/8069714-balance-payment.md)
- [Safety & Conduct Guidelines](http://faqs.nucotravel.com/en/articles/13370482-safety-conduct-guidelines.md)
- [When will I receive my holiday vouchers?](http://faqs.nucotravel.com/en/articles/8069766-when-will-i-receive-my-holiday-vouchers.md)
- [Resort Support](http://faqs.nucotravel.com/en/articles/6209680-resort-support.md): In resort and need assistance?